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Welcome to Darwen Healthcare Online

Our Mission Statement : "Where your health matters"

Darwen Healthcare aims to provide quality care to patients in the area.  Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

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General Data Protection Regulation (GDPR)

From 25th May 2018 the law changed with the addition of the General Data Protection Regulation (GDPR). This regulation will have an impact on how we handle your data.  You can find out how we use your data under further information 'your health records' on the right hand side under Further Information Column.

****National Alert ****

NHS Breast Screening Programme Incident. National screening offer to women aged 70-79 years on 01/04/2018 who have missed a final screen

 

In response to the above if you feel that you have missed receiving and invite for a final screening between your 68th and 71st birthday please make contact with the Helpline telephone number is 0800 169 2692

Patient Participation Group (PPG) Survey 30 April - 7 May 2018

Our active patient group will be in our practice week commencing Monday 30 April 2018 asking patients to take the time to complete the Patient Satisfaction Survey 2018. The questionnaire has been developed by our group with patients in mind. This is our opportunity to seek your views on a number of innovative ideas that involve improving you health and it is also your opportunity to voice your views on what matters to you.  The survey is also available to complete on line and if you prefer this version please email: darwen.healthcare@nhs.net and a link to the survey will be provided.  ALSO CLICK ON "SEE LATEST NEWS" AND VIEW OUR QUARTERLY PRACTICE NEWSLETTER DEVELOPED BY OUR PPG.

Cervical Cancer Darwen Locality Leaflet

Darwen GP Practices are promoting Cervical Cancer Screening and have developed a leaflet describing the importance of the test – It  may save your life.  Cervical Screening Leaflet

Following on from the recent Cervical Cancer Awareness week we are continuing to promote cervical smear screening.  https://jostrust.org.uk/video-page

Blackburn with Darwen are now offering weekend appointments at Barbara Castle Way Health Centre between 09:00 am and 2:00 pm.

TO BOOK AN APPOINTMENT PLEASE CONTACT RECEPTION NOW ON: 01254 226691

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Blackburn with Darwen's Local Primary Care GP Federation GP Extended Access

Darwen Healthcare is a member of Blackburn with Darwen's Local Primary Care GP federation.  Local Primary Care Federation runs a GP extended access service that provides additional appointments at four neighborhood spoke surgeries being Darwen Healthcare, Family Practice in Barbara Castleway Health Centre, Cornerstone Practice Surgery and Little Harwood. Patients can be booked into one of the four spoke surgeries via the practice receptionists accordingly. Please contact our reception for more information.

How are we doing? Darwen Healthcare CQC

Darwen Healthcare successfully registered with the Care Quality Commission under the Health and Social Act 2008 and we are extremely proud to have been awarded outstanding.

cqc

To read the CQC report, please click here

Certificate of Registration

Statement of Purpose

Practice Leaflet:

We have reviewed our practice information leaflet and this is now available to download here.

Contraception

Did you know we offer long term contraception? We fit & replace coils as well as fit implants Your doctor can help you choose the right method of contraception (family planning). Our nurses can administer the contraceptive injection and we are a condom distribution point. Please contact Reception on 01254 226691 for appointments. Contraception Services can also be accessed at Barbara Castle Way Health Centre on Tel: 01254 617100

Smoking Cessation Clinics:

If you would like help in stopping smoking, please click here for a more information and a list of clinics in the area.

If you are unsure who your named GP is please contact us on 01254 226691 or email: darwen.healthcare@nhs.net

Patient Participation Group - Update

Next Meeting is being held on Monday 04 June 2018 @ 5.30 -7.00pm.

The group would benefit from a diverse selection of patients: e.g. young patients, patients with a disability, patients that suffer from chronic diseases such as diabetes, asthma and COPD, patients who work, patients who are job seekers, patients who are retired and patients who are teenagers. If you are interested in becoming a member of the "PPG" then please contact either Susan Hill or Ann Neville at darwen.healthcare@nhs.net. The Patient Participation Group is run by patients with the support of the practice.

Click onto Patient Group for further details under Have your say for more information.

The PPG undertook our last annual patient satisfaction survey in 2017.  You can view the results here and they are also displayed on our PPG board in reception.  Special thanks to the PPG for developing the questionnaire and to the patients who kindly completed it.

If You Don't Need It - Cancel it!

In the month of April 143 appointments were lost; 65 patients failed to attend their GP Appointment and 68 Nursing Team Appointments. This is a reduction of 40 against the previous month. Please remember to cancel your appointment so it can be offered to somebody else.


Welcome to Patient Access - online booking

If you would like to register for PATIENT ACCESS so that you can view some parts of your medical record, book routine appointments or order repeat prescriptions all online - please download a registration form to complete or alternatively ask at our reception for a pack.

Patient Access Information Leaflet

Patient Access Application Form

If you have registered with Patient Access then click here to order your prescription and book appointments or otherwise click here to use the existing system for ordering your prescription.


Friends and Family Test: To have your say click here!

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click on the link under 'Have your say'.

To view results click

Friends & Family Feedback Annual Report 2017-18

Friends & Family Feedback March 2018

Friends & Family Feedback February 2018

Friends & Family Feedback January 2018

Friends & Family Feedback December 2017

Friends & Family Feedback November 2017

 

Protected Learning Time /Staff Training 2018

In order for the doctors and clinical staff to attend learning time in 2018 the practice provides emergency cover from 12:30 -6:30 pm on the following days:

06 March 2018

22 March 2018

10 April 2018

26 June 2018

25 September 2018

Please note that the practice phones and reception are still manned by our administrative staff.

GP Patient Survey

The GP Patient Survey is an independent survery run by Ipsos MORI on behalf of NHS England.  The survey is sent out to over a million people across the UK.  The results show how people feel about their GP practice.  To see our practice's results please click here.

Your Support Your Choice - Supporting People To Live Well 

A friendly service providing free information, help and advice.  They have a wide range of support from local organisations including workshops, taster sessions, peer support groups and drop ins.  Click here for more information or contact 01254 292620.

 

 

(Site updated 25/05/2018)
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