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Welcome to Darwen Healthcare Online

Our Mission Statement : "Where your health matters"

Darwen Healthcare aims to provide quality care to patients in the area.  Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

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Darwen Healthcare Patient Participation Group - Developed in 2014

Meeting Dates 2018-2019

Monday 04 June 2018                    5:30 -7:00 pm

Monday 17 September 2018           5.30 - 7:00 pm

Monday 19 November 2018            5:30 - 7:00 pm

Monday 21 January 2019                5:30 - 7:00 pm

Monday 18 March 2019                   5:30 - 7:00 pm

Patient Participation Group - Update

Next Meeting is being held on Monday 18 March 2019 @ 5.30 -7.00pm.

The group would benefit from a diverse selection of patients: e.g. young patients, patients with a disability, patients that suffer from chronic diseases such as diabetes, asthma and COPD, patients who work, patients who are job seekers, patients who are retired and patients who are teenagers. If you are interested in becoming a member of the "PPG" then please contact either Susan Hill or Ann Neville at darwen.healthcare@nhs.net. The Patient Participation Group is run by patients with the support of the practice.

Click onto Patient Group for further details under Have your say for more information.

What has our PPG helped to achieve during 2018-2019

ELF DAY (FOR ALZEIHMERS) DECEMBER 2018

A huge thank you to our Patient Participation Group, Patients, Staff and Sponsors for their support - click here for what we achieved: Elf Day for Alzeihmers - December 2018

HEALTHY DARWEN 2019 EVENT- SATURDAY 26 JANUARY 19 10:00-4:00PM WHITEHALL HOTEL, DARWEN

A huge thank you to everyone who was involved or who attended on the day. The feedback received was great and will allow the Darwen Practices to plan future events. Please see here photo of members of our Patient Participation Group:

Patient Participation Group (PPG) Survey/Engagement 2018

Thank you to everyone who took part in the Patient Participation Group Patient Survey 2018. We are delighted to have received so much engagement from patients  telling us your views on what matters to you. 

For the  PPG Patient Survey results please click here PPG Patient Survey

Quarterly Newsletters providing valuable information for patients.

CLICK ON "SEE LATEST NEWS" AND VIEW OUR QUARTERLY PRACTICE NEWSLETTER DEVELOPED BY OUR PPG.

PPG helped to promote Cervical Smear Awareness Week Jan 2019 

Fantastic achievement 53 patients attended an appointment during the awareness week compared with 33 patients in the January awareness week last year.

That’s an extra 33% attendance - this test may save your life.

Cervical Cancer Darwen Locality Leaflet

Darwen GP Practices are promoting Cervical Cancer Screening and have developed a leaflet describing the importance of the test – It  may save your life.  Cervical Screening Leaflet

During the Awareness week we continue to promote cervical smear screening.  https://jostrust.org.uk/video-page at our practice clinics and extended hours Monday and Wednesday.

Blackburn with Darwen are now offering weekend appointments at Barbara Castle Way Health Centre between 09:00 am and 2:00 pm.

TO BOOK AN APPOINTMENT PLEASE CONTACT RECEPTION NOW ON: 01254 22669

GP Federation GP Extended Access-

Evening and Weekend Appointments

Darwen Healthcare is a member of Blackburn with Darwen's Local Primary Care GP federation.  Local Primary Care Federation runs a GP extended access service that provides additional appointments at four neighbourhood Extended Access Appointment Clinics. See here:

Evening and Weekend GP and Nurse  Appointments

 




How are we doing?

Darwen Healthcare CQC

Darwen Healthcare successfully registered with the Care Quality Commission under the Health and Social Act 2008 and we are extremely proud to have been awarded outstanding.

cqc

To read the CQC report, please click here

Certificate of Registration

Statement of Purpose

National GP Patient Survey 2018

The GP Patient Survey is an independent patient experience survey run by Ipsos Mori on behalf of NHS England. Please click her for the results: GP Patient Survey 2018

Practice Leaflet:

We have reviewed our practice information leaflet and this is now available to download here:Patient Leaflet -2019

General Data Protection Regulation (GDPR)

From 25th May 2018 the law changed with the addition of the General Data Protection Regulation (GDPR). This regulation will have an impact on how we handle your data.  You can find out how we use your data under further information 'your health records' on the right hand side under Further Information Column.

Contraception

Did you know we offer long term contraception? We fit & replace coils as well as fit implants Your doctor can help you choose the right method of contraception (family planning). Our nurses can administer the contraceptive injection and we are a condom distribution point. Please contact Reception on 01254 226691 for appointments. Contraception Services can also be accessed at Barbara Castle Way Health Centre on Tel: 01254 617100

Smoking Cessation Clinics:

If you would like help in stopping smoking, please click here for a more information and a list of clinics in the area.

If you are unsure who your named GP is please contact us on 01254 226691 or email: darwen.healthcare@nhs.net

 

If You Don't Need It - Cancel it!

In the month of February 58  appointments were lost; 36 patients failed to attend their GP Appointment and  22 patients failed to attend their urgent on the day appointment! Please remember to cancel your appointment so it can be offered to somebody else.


Welcome to Patient Access

- online booking

If you would like to register for PATIENT ACCESS so that you can view some parts of your medical record, book routine appointments or order repeat prescriptions all online - please download a registration form to complete or alternatively ask at our reception for a pack.

Patient Access Information Leaflet

Patient Access Application Form

If you have registered with Patient Access then click here to order your prescription and book appointments or otherwise click here to use the existing system for ordering your prescription.


Friends and Family Test: To have your say click here!

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click on the link under 'Have your say'.

To view results for Quarterly Feedback for October, November and December 2018 see below:

October 2018 Feedback

November 2018 Feedback

December 2018 Feedback

Friends and Family Feedback February 2019

Friends & Family Feedback Annual Report 2017-18

Protected Learning Time /Staff Training 2019/2020

In order for the doctors and clinical staff to attend learning time in 2018 the practice provides emergency cover from 12:30 -6:30 pm on the following days:05 March 2019, 20 March 2019, 12 June 2019, 26 September 2019, 27 November 2019, 10 March 2020 and 23 April 2020.

Please note that the practice phones and reception are still manned by our administrative staff.

 

Your Support Your Choice - Supporting People To Live Well 

A friendly service providing free information, help and advice.  They have a wide range of support from local organisations including workshops, taster sessions, peer support groups and drop ins.  Click here for more information or contact 01254 292620.

 

 

(Site updated 16/03/2019)
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