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Welcome to Darwen Healthcare Online

Our Mission Statement : "Where your health matters"

Darwen Healthcare aims to provide quality care to patients in the area.  Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

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Darwen Healthcare is an accredited Armed Forces Veteran Friendly GP Practice.  You can see our accreditation here.

Christmas Opening Hours including Extended Hours

Monday 23 December 2019                 Open 08:00-20:00Tuesday 24 December 2019                Open 08:00- 18:30Wednesday 25 December 2019           ClosedThursday 26 December 2019               ClosedFriday 27 December 2019                    Open 08:00-18:30

Monday 30 December 2019                 Open 08:00-20:00Tuesday 31 December 2019                Open 08:00-18:30Wednesday 01 January 2020              ClosedThursday 02 January 2020                  Open 08:00-19:15Friday 03 January 2020                       Open 08:00-18:30

Flu Vaccines

Seasonal flu is a highly infectious illness caused by a flu virus. The virus infects your lungs and upper airways, causing a sudden high temperature and general aches and pains. You could also lose your appetite, feel nauseous and have a dry cough. Symptoms can last for up to a week.

You may be invited for a flu jab if you are:

  • are 65 years of age or over

  • are pregnant
  • have certain medical conditions
  • are living in a long-stay residential care home or other long-stay care facility
  • receive a carer’s allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill

or

  • have a serious long-term health condition, including
  • chronic (long-term) respiratory diseases, such as asthma
  • chronic heart disease, such as heart failure
  • chronic kidney disease
  • chronic liver disease, such as hepatitis
  • chronic neurological conditions, such as Parkinson’s disease
  • diabetes
  • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
  • a weakened immune system as the result of conditions such as HIV and AIDS
  • being seriously overweight (BMI of 40 or above)
  • eligible children who are aged 2 and 3 on 31st August 2019 – that is, children born between September 1 2015 and August 31 2017

  • Children who are 4 years old are also eligible for flu vaccination provided they were 3 on August 31 2019. These children should be offered the vaccination at their general practice.
  • Children in reception class and school years 1, 2, 3, 4 and 5 will be offered their vaccination in school. In a couple of areas it might be offered in primary care settings.
  • If you have any queries please contact the surgery.

External Websites

 

Darwen Healthcare Patient Participation Group - Developed in 2014

Meeting Dates 2019-2020

Monday 10 June  2019                  5:30 -7:00 pm

Monday 15 July 2019                    5.30 - 7:00 pm

Monday 09 September 2019          5:30 - 7:00 pm

Monday 18 November 2019           5:30 - 7:00 pm

Monday 13 January 2020               5:30 - 7:00 pm

Monday 16 March 2020                  5:30-7:00 pm

Patient Participation Group - Update

Next Meeting is being held on Monday 18 November 2019 @ 5.30 -7.00pm.

The group would benefit from a diverse selection of patients: e.g. young patients, patients with a disability, patients that suffer from chronic diseases such as diabetes, asthma and COPD, patients who work, patients who are job seekers, patients who are retired and patients who are teenagers. If you are interested in becoming a member of the "PPG" then please contact either Susan Hill or Ann Neville at darwen.healthcare@nhs.net. The Patient Participation Group is run by patients with the support of the practice.

Click onto Patient Group for further details under Have your say for more information.

What has our PPG helped to achieve during 2018-2019

Our PPG has been so supportive and effective this year and been involved in the items listed below and have developed the Annual PPG Report 2018/2019:

PPG Annual Report 2018-2019

Patient Survey Results 2019 -Darwen Healthcare Patient Participation Group Survey 2019.pdf

Elf Day for Alzeihmers - December 2018

Healthy Darwen 2019 Event- January 2019

Quarterly Newsletters providing valuable information for patients Click on "Read our Newsletter"PPG helped to promote Cervical Smear Awareness Week Jan 2019 

Fantastic achievement 53 patients attended an appointment during the awareness week compared with 33 patients in the January awareness week last year.

That’s an extra 33% attendance - this test may save your life.

Cervical Cancer Darwen Locality Leaflet

Darwen GP Practices are promoting Cervical Cancer Screening and have developed a leaflet describing the importance of the test – It  may save your life.  Cervical Screening Leaflet

During the Awareness week we continue to promote cervical smear screening.  https://jostrust.org.uk/video-page at our practice clinics and extended hours Monday and Wednesday.

Blackburn with Darwen are now offering weekend appointments at Barbara Castle Way Health Centre between 09:00 am and 2:00 pm.

TO BOOK AN APPOINTMENT PLEASE CONTACT RECEPTION NOW ON: 01254 226691

GP Federation GP Extended Access-

Evening and Weekend Appointments

Darwen Healthcare is a member of Blackburn with Darwen's Local Primary Care GP federation.  Local Primary Care Federation runs a GP extended access service that provides additional appointments at four neighbourhood Extended Access Appointment Clinics. See here:

Evening and Weekend GP and Nurse  Appointments

 




How are we doing?

Darwen Healthcare CQC

Darwen Healthcare successfully registered with the Care Quality Commission under the Health and Social Act 2008 and we are extremely proud to have been awarded outstanding.

cqc

To read the CQC report, please click here

Certificate of Registration

Statement of Purpose

National GP Patient Survey 2019

The GP Patient Survey is an independent patient experience survey run by Ipsos Mori on behalf of NHS England. Please click her for the results: GP Patient Survey 2018

Practice Leaflet:

We have reviewed our practice information leaflet and this is now available to download here:Patient Leaflet -2019

General Data Protection Regulation (GDPR)

From 25th May 2018 the law changed with the addition of the General Data Protection Regulation (GDPR). This regulation will have an impact on how we handle your data.  You can find out how we use your data under further information 'your health records' on the right hand side under Further Information Column.

Contraception

Did you know we offer long term contraception? We fit & replace coils as well as fit implants Your doctor can help you choose the right method of contraception (family planning). Our nurses can administer the contraceptive injection and we are a condom distribution point. Please contact Reception on 01254 226691 for appointments. Contraception Services can also be accessed at Barbara Castle Way Health Centre on Tel: 01254 617100

Smoking Cessation Clinics:

If you would like help in stopping smoking, please click here for a more information and a list of clinics in the area.

If you are unsure who your named GP is please contact us on 01254 226691 or email: darwen.healthcare@nhs.net

 

If You Don't Need It - Cancel it!

In the month of September 2019  73 appointments were lost; 44 patients failed to attend their pre-booked GP Appointment and  29 patients failed to attend their urgent on the day appointment! Please remember to cancel your appointment so it can be offered to somebody else.


Welcome to Patient Access

- online booking

If you would like to register for PATIENT ACCESS so that you can view some parts of your medical record, book routine appointments or order repeat prescriptions all online - please download a registration form to complete or alternatively ask at our reception for a pack.

Patient Access Information Leaflet

Patient Access Application Form

If you have registered with Patient Access then click here to order your prescription and book appointments or otherwise click here to use the existing system for ordering your prescription.


Friends and Family Test: To have your say click here!

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click on the link under 'Have your say'.

To view results for Quarterly Feedback for Jun, July and August please see below

Friends and Family June 2019

Friends and Family July 2019

Friends and Family August 2019

Friends and Family September 2019 Feedback

Protected Learning Time /Staff Training 2019/2020

In order for the doctors and clinical staff to attend learning time in 2018 the practice provides emergency cover from 12:30 -6:30 pm on the following days:05 March 2019, 20 March 2019, 12 June 2019, 26 September 2019, 27 November 2019, 10 March 2020 and 23 April 2020.

Please note that the practice phones and reception are still manned by our administrative staff.

 

Your Support Your Choice - Supporting People To Live Well 

A friendly service providing free information, help and advice.  They have a wide range of support from local organisations including workshops, taster sessions, peer support groups and drop ins.  Click here for more information or contact 01254 292620.

 

 

(Site updated 03/12/2019)
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